值得信賴的HP2-I57考證＆保證HP HP2-I57考試成功 -準確的HP2-I57熱門題庫

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>> HP2-I57考證 <<

HP2-I57熱門題庫 & HP2-I57權威考題

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最新的 HP Sales Certified HP2-I57 免費考試真題 (Q23-Q28):

問題 #23

答案：

解題說明：

Explanation:
A close-up of a list of text Description automatically generated

Here is the correct matching of theHP Hardware Support Services Care Packwith the service it provides:
* HP Essential SupportService it provides: Includes Pick-Up and Return and HP Care
* HP Premium SupportService it provides: Technician dispatched to business or home office for repairs with next business day response or adjusted coverage service windows to fit your customers' needs
* HP Premium+ SupportService it provides: HP's fastest device support service, providing reliable response and resolution to hardware issues before they affect employee productivity These support levels offer different tiers of service to meet various customer needs, ranging from basic hardware support to premium services with faster response times and comprehensive coverage

問題 #24
Which statements are true about HP Premium+ Support end user alerts? (Select three.)

A. End users cannot snooze the alerts.
B. If the customer IT administrator would like to view alerts, they can request an optional dashboard and turn off the end user alerts.
C. Only non-hybrid employees can receive end user alerts directly on their device.
D. When one of these alerts appears, it alerts the end user that they need to submit a case to HP for repair and enables the end user to automatically create a case and the location of where they would like the service to happen.
E. HP Premium+ Support predictive alerts on each device are pre-configured to automatically go directly to end users - on their notifications tray.

答案：B,D,E

解題說明：
HP Premium+ Support provides predictive alerts that notify end users directly on their device's notification tray (C). The alerts help streamline issue reporting, enabling users to quickly create a service case and specify repair details (E). If preferred, IT administrators can manage these alerts through an optional dashboard and can choose to disable them for end users (B), giving flexibility in alert management
https://www.hp.com/us-en/services/workforce-solutions/workforce-computing.html

問題 #25
A customer's HP Care Pack Service will expire in four months.
What should you recommend that this customer purchases?

A. HP Device Media Retention Services to allow the customer to retain data that would otherwise be lost upon expiration of the HP Care Pack Service
B. HP Collaborate Services to help the customer's employees avoid unexpected technical problems after coverage from the HP Care Pack expires
C. HP Post Warranty Support Services no earlier than the last 90 days of the existing coverage period and no later than 30 days after the existing coverage period has expired
D. OHP Post Warranty Support Services as soon as possible to ensure continued protection of the customer's existing personal devices

答案：C

解題說明：
HP Post Warranty Support Services provide extended protection beyond the expiration of an initial Care Pack or warranty period. These services are critical for customers who want to ensure continued support for their devices without interruptions. According to HP's guidelines, the best time to purchase Post Warranty Support Services is within a window that starts 90 days before the expiration of the current coverage and extends up to
30 days after it expires. This ensures there is no lapse in coverage and the customer continues to receive support for their devices.
HP also offers other services, such as Device Media Retention, which allows customers to retain defective hard drives after replacement, but this is more focused on data retention during device repairs rather than extending support post-warranty. HP Collaborate Services and other proactive services are helpful but are not designed specifically for extending support coverage after a warranty expires. Hence, the most suitable option is HP Post Warranty Support Services

問題 #26
The method used to install HP software to enable service on each device that is entitled to HP Premium+ Support coverage depends on which condition?

A. Whether the service is for an existing customer that purchased a stand-alone service or a new customer that purchased the service as part of a hardware deal
B. Whether you are an HP Synergy, Power, or Power Services partner
C. Whether the PC models are G10+ models vs. G8/G9 models
D. Whether the service will cover HP devices only or HP and non-HP devices

答案：D

解題說明：
The method for installing HP software to enable Premium+ Support coverage on each device depends on whether the service will be extended to HP devices only or include non-HP devices (B). For HP devices, the installation process is straightforward through the HP software stack. However, when non-HP devices are included, additional considerations may be required to ensure compatibility and monitoring across a heterogeneous fleet. This distinction influences the deployment method, ensuring full service coverage regardless of the device manufacturer

問題 #27

答案：

解題說明：

Explanation:
A screenshot of a computer Description automatically generated

Here is the correct matching of theHP Hardware Support Services Add-on Support Care Packwith the features it provides:
* Accidental Damage ProtectionSupport features the Care Pack provides: Allows customers to avoid out-of-pocket repair or replacement costs caused by events such as unpredictable drops, spills, or electrical surges.
* Travel CoverageSupport features the Care Pack provides: Includes Pick-up and Return and HP Care.
* Defective Media RetentionSupport features the Care Pack provides: Allows customers to keep their defective hard drives that require warranty replacement with replacement drives at no additional cost.
These add-on services offer extended protection beyond the basic warranty, helping customers mitigate costs and enhance coverage for specific scenarios

問題 #28
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HP2-I57熱門題庫: https://www.kaoguti.com/HP2-I57_exam-pdf.html

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